Shipping policy

Shipping

All shipping carriers no longer offer “on time guarantee” for any shipments. This means that even if you choose Express or UPS shipping, there is no assurance of the shipping times. Lettermail, if you are Canadian ordering small items and wish it to go for lettermail, with no tracking or insurance, please email with special request. Carrie will contact you and adjust your cart appropriately. 

Shipping delays are location specific. This means that depending on the circumstances in your region (or the region your shipment passes through), you may experience a delay in your delivery.

Although we do our very best to ensure that your shipment is dispatched within 1 - 2 business days, we’re confident that you can appreciate that shipping delays are outside our control.

Delivery times usually take:

• 4 - 6 business days (weather & local air service permitting)

International

Various options available to your location will be presented at checkout. If no options are presented, unfortunately this means we have no shipping partners in your location. Shipping rates and delivery times are are carrier specific based on your location.

Due to unreliable delivery service, we reserve the right to cancel any international order to high risk locations.

We do not ship to any location included in a Canadian trade embargo.