Reward Program Terms & Conditions

You are automatically enrolled in the Alchemy Rewards ("Program") when you register an account at www.metalclayalchemist.com . When you use your Alchemy Rewards Points, you agree to be bound by these Program Terms and Conditions. Metal Clay Alchemist reserves the right at any time and from time to time, without notice, to add to, remove from, change or terminate the Program; for example, Metal Clay Alchemist may change the Program benefits, credit levels, Program affiliations or redemption offers at any time without notice.

Metal Clay Alchemist Alchemy Rewards credits accrue and may be redeemed in accordance with these Program Terms and Conditions. Metal Clay Alchemist may further restrict the Program based on your country of residence.

When you obtain Metal Clay Alchemist Alchemy Rewards credits, you have obtained a limited usage license from Metal Clay Alchemist Ltd. as described in these Program Terms and Conditions. Accrued Metal Clay Alchemist Alchemy Rewards credits remain the property of Metal Clay Alchemist Ltd. Metal Clay Alchemist Alchemy Rewards credits are not transferable under any conditions, including upon a participant's death, as part of a domestic relations matter, or in any other matter.

Any purported transfer or exchange of Metal Clay Alchemist Alchemy Rewards credits is null and void. Accrued Metal Clay Alchemist Alchemy Rewards credits may not be combined with any other program participant’s Alchemy Rewards credits. All accrued Metal Clay Alchemist Alchemy Rewards credits will be forfeited upon your withdrawal from or termination of the program.

Metal Clay Alchemist Alchemy Rewards credits have no MONETARY value and may not be combined with any other restricted offer, discount, coupon, or promotion. ALCHEMY REWARDS CREDITS ARE NOT CONVERTIBLE TO CASH OR REFUNDABLE, EVEN UPON CANCELLATION OF YOUR ACCOUNT BY YOU OR TERMINATION OR SUSPENSION OF YOUR ACCOUNT BY US.

To the fullest extent allowed by law, Metal Clay Alchemist Ltd retains ownership rights in any and all Alchemy Rewards credits and grants you a limited, non-exclusive, non-transferable license to use Metal Clay Alchemist Alchemy Rewards credits only as specifically designated by Metal Clay Alchemist Ltd as part of the Program.

In the event that your account is canceled or terminated by you or by Metal Clay Alchemist Ltd. for any reason, then you will no longer have the right to use any Metal Clay Alchemist Alchemy Rewards credits stored in or otherwise associated with your account, without any compensation to you or any liability of Metal Clay Alchemist Ltd. Once Metal Clay Alchemist Alchemy Rewards credits are deleted from your account, they will not be reinstated, except at Metal Clay Alchemist' sole discretion. Your only recourse and rights, if any, with respect to Metal Clay Alchemist Alchemy Rewards credits obtained by you is to redeem such Metal Clay Alchemist Alchemy Rewards credits in accordance with these Program Terms and Conditions pursuant to eligible redemption offers as specifically designated Metal Clay Alchemist Ltd. from time to time in Metal Clay Alchemist' sole discretion.

You are encouraged to redeem Metal Clay Alchemist Alchemy Rewards credits stored in your account. Metal Clay Alchemist reserves the right, at any time and for any reason, to terminate the Program or to otherwise cease to allow any and all uses of Metal Clay Alchemist Alchemy Rewards credits previously permitted. In such cases, Metal Clay Alchemist generally will attempt to provide advance notice to Participants and an opportunity for Participants to redeem then-existing Metal Clay Alchemist Alchemy Rewards credits for eligible offers, as designated at such time by Metal Clay Alchemist Ltd. in its sole discretion; however, Metal Clay Alchemist Ltd. makes no guarantee there will be any such redemption offers available at such time.

The availability of any feature or aspect of the Program cannot be guaranteed. The existence of a particular offer available for redemption of Alchemy Rewards credits is not a commitment by Metal Clay Alchemist Ltd to maintain or continue to make such offers in the future. Alchemy Rewards credits required for any redemption offer may increase at any time. The scope, variety and type of offers that may be available for redemption of Alchemy Rewards credits can change at any time. Metal Clay Alchemist Ltd. have no obligation to continue making offers available for redemption of Alchemy Rewards credits. In addition, we may limit your use Alchemy Rewards credits stored in your account, including applying limits to:

  • the number of Alchemy Rewards credits you may have stored in or credited to your account balance at one time,
  • the number of Alchemy Rewards credits you may redeem within a given period (for example, one day),
  • the number of Alchemy Rewards credits you may obtain per promotion.

We also may remove Alchemy Rewards credits from your account if they are posted to your account in connection with an activity that is subsequently voided, canceled or involves a return.

Participant Eligibility
Only one Alchemy Rewards account allowed per individual. Provision of false information or omission of any information requested on any account registration enrollment may be grounds for denial of enrollment and/or accrual of Alchemy Rewards credit in the participant's account. Bulk wholesale accounts excluded.

How Metal Clay Alchemist Alchemy Rewards Add Up
When you make a purchase, you will earn: 3 points for each $1 (excluding discounted products, taxes and shipping)

When you refer a new customer: 

  • Your friend will receive: $5 discount coupon + $5 in points
  • You will receive: $2.50 discount coupon


If you believe that you have validly obtained any Alchemy Rewards that have not posted to your account, then you must contact us within 30 days after the date you claimed to have obtained Alchemy Rewards. You acknowledge and agree that we may require reasonable documentation to support your claim and our resolution of your claim after our internal customer service review processes will be considered binding and final by you.

Reward Redemption
All redemption offers are subject to availability. Certain restrictions may apply to specific redemption offers.

After a Participant has redeemed Alchemy Rewards, the participant will not be able to exchange, refund or return the credits for redeposit in their account.

By redeeming Alchemy Rewards, the Participant releases Metal Clay Alchemist Ltd., subsidiaries and affiliates from any and all liability regarding the Program or any redemption or use of Alchemy Rewards credits.

Metal Clay Alchemist Ltd. is not responsible for replacing lost, stolen merchandise or anything else obtained by redemption of Alchemy Rewards credits.

Orders to which Alchemy Rewards discount code has been applied may not themselves quality for Alchemy Rewards points. This is regardless of whether the discount code amount covers all or part of the order.

Miscellaneous
Participants are responsible for all taxes, liabilities, surcharges and any other fees associated with participation in the reward program.

To the fullest extent allowed by law, Metal Clay Alchemist Ltd. makes no warranty, express or implied, regarding merchantability, fitness for a particular use or otherwise, regarding the reward program or anything obtained by redemption of Alchemy Rewards credits, AND Metal Clay Alchemist Ltd. is not liable or responsible for special, incidental, punitive, consequential, or exemplary damages arising from the or related to the reward program or use in any manner of anything obtained by redemption.

You acknowledge and agree that the results of our internal customer service review processes will be considered binding and final by you with respect to any and all matters arising from or related to the reward program. Metal Clay Alchemist Ltd. may audit any participant's account at any time, with or without notice to the participant, to ensure compliance with these Program Terms and Conditions.

Metal Clay Alchemist Ltd., in its sole discretion, may cancel, suspend or otherwise limit your access to Alchemy Rewards points stored in your account if there is any suspicious, fraudulent, abusive or unlawful activity associated with your account. If we cancel, suspend or otherwise limit access to Alchemy Rewards credits stored in your account, your right to use Metal Clay Alchemist Rewards credits stored in your account immediately ceases.

We will use reasonable efforts to investigate accounts that are subject to access limitations and to reach a final decision on the limitations promptly. Metal Clay Alchemist reserves the right to pursue legal action in the event of fraud, misrepresentation, abuse or violation of the Program Terms and Conditions.

The Program is subject to applicable government laws, rules and regulations. Void where prohibited.

want a $5 bonus discount?